Privacy
Policy

At OnlineLocalStore.com ("Online Local Store", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, mobile applications, and related services.

This policy applies to:

• Buyers
• Sellers
• Influencers
• Marketplace Managers
• Store Managers
• Website visitors

The platform operates a governed seller–influencer marketplace where all transactions, commission settlements, and payment processing are managed centrally by OnlineLocalStore.com.

01Information We Collect

We may collect the following information:

Personal Information

• Full name
• Email address
• Mobile number
• Billing and shipping address
• Date of birth (where applicable)
• Government-issued identification (if required for verification)
• Business details
• GST information
• Bank account details for settlements
• Profile photographs

Account Information

• Login credentials
• Authentication methods (email, phone, Google login, etc.)
• Account preferences

Order Information

• Purchased products
• Order history
• Payment status
• Delivery information
• Returns and refunds

Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Cookies
• App usage data
• Log files

02How We Use Your Information

We use your information to:

• Create and manage your account
• Process orders
• Process payments
• Deliver products
• Verify sellers and influencers
• Manage commission settlements
• Prevent fraud
• Improve platform performance
• Provide customer support
• Send transactional notifications
• Comply with legal obligations

03Seller and Influencer Information

For sellers and influencers, we may additionally collect:

• Store information
• Business registration details
• Tax information
• Commission agreements
• Sales performance
• Settlement records
• Wallet balances

Commission agreements between sellers and influencers are validated by the platform before activation.

04Payment Information

Payments are processed through secure third-party payment gateways.

OnlineLocalStore.com may store:

• Transaction IDs
• Payment status
• Settlement records
• Refund records

We do not store complete debit or credit card information on our servers unless required by applicable law or certified payment infrastructure.

05How We Share Information

We may share information with:

• Payment gateway providers
• Delivery partners
• Cloud hosting providers
• Identity verification providers
• Government authorities when legally required
• Legal and compliance advisors

We do not sell your personal information to third parties.

06Cookies

We use cookies and similar technologies to:

• Keep you logged in
• Remember preferences
• Improve security
• Analyze website traffic
• Personalize user experience

You may disable cookies through your browser settings, although some platform features may not function properly.

07Data Security

We implement reasonable technical and organizational measures to protect your information, including:

• SSL/TLS encryption
• Secure authentication
• Role-based access control
• Data encryption where appropriate
• Monitoring for unauthorized access
• Regular security updates

However, no method of electronic storage or transmission is completely secure.

08Data Retention

We retain information:

• As long as your account remains active
• As necessary to provide services
• To comply with legal obligations
• To resolve disputes
• To enforce agreements

When no longer required, data is securely deleted or anonymized.

09Your Rights

Depending on applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent where applicable
• Object to certain processing activities
• Request a copy of your data

Requests may be subject to legal or contractual limitations.

10Children's Privacy

Our services are not intended for children under the age required by applicable law. We do not knowingly collect personal information from children without appropriate consent.

11Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

12International Data Transfers

Your information may be processed or stored on servers located in different jurisdictions. We take reasonable steps to ensure appropriate safeguards are in place for such transfers.

13Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated Effective Date. Continued use of our services after changes become effective constitutes acceptance of the updated policy.

14Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

OnlineLocalStore.com

Compliance

This Privacy Policy is intended to align with applicable privacy and data protection laws, including:

• India's Digital Personal Data Protection Act, 2023 (DPDP Act)
• Information Technology Act, 2000 (India)
• General Data Protection Regulation (GDPR), where applicable
• Other applicable consumer protection and privacy laws.